Real reviews from real appointments
3.8
★★★★★641+ verified reviews
Verifiedbookings onlyAll ratingsgood and badSince 2017grooming pets
Rating breakdown
Rated 4.5 (3,556) on GoogleView ›
Good
As featured in
- Forbes
- American Kennel Club
- The New York Times
- WNBC 4 New York
How our reviews work
Reviews you can trust
Verified bookings onlyA review unlocks only after a completed, prepaid appointment.
Every rating publishedGood and bad. We only remove offensive language, personal details or guideline breaches.
Reviews shape your matchRatings help Best Match pair your pet with top groomers.
Had a groom with Groomit?Share how it went. It helps other pet parents and your groomer.
The Groomit promise
Not happy with a groom? We’ll make it right.
Tell us within 48 hours of your appointment. Include your appointment ID, account email and timestamped photos so we can review it quickly.
2017Grooming since
250K+Pets groomed
17States served
6,000+Groomers joined
As featured in Forbes · American Kennel Club · The New York Times · WNBC 4 New York
FAQs
Questions about reviews
After every completed appointment, the pet parent is asked to rate their groomer, customer support and booking experience, and can add a written review.
Yes. Only customers with a completed Groomit appointment can leave a review. You can’t review a groomer you haven’t booked.
No. You need a completed booking to write a review. This keeps every review tied to a real appointment.
Yes. We publish positive and negative reviews. A review is removed only if it contains offensive language, personal information or breaks our community guidelines.
Reviews can only come from completed, paid appointments on a verified account, so every review is linked to a real grooming visit.
Yes. Every groomer’s profile shows their rating, review count and recent reviews, so you can choose with confidence.
Yes. Ratings feed our Best Match algorithm, which helps pair your pet with highly rated groomers available near you.
Contact us within 48 hours of your appointment with your appointment ID, account email and timestamped photos. We’ll review it and make it right.
More than 641 verified reviews from pet parents, with a 3.8 average rating.
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